FAQs

Mostly Asked

Is my personal information safe here?

ABSOLUTELY! We work with top online information security companies which guarantees your safety and security. All private information is stored on our security processing partner.

Can I cancel a booked date after having booked the artists?

YES, it is possible! You can cancel your booking anytime in your account. Once the booking is cancelled, you will not be charged.

Does the artists reliable?

ABSOLUTELY! We have many high-rated and professional makeup artists from all places in the world. Their prestige is, of course, trustworthy.

Can I pay the bill in cash after having a makeup by the artist?

YES. But if you have a credit card, please use it for convenience purpose.

Can I still get a refund if I am not satisfied with the result?

UNFORTUNATELY NO. We do not issue full or partial refunds for any cases after the artist has finished the order.

Does new member of the website could have a free trial for the makeup?

OF COURSE! We’re happy to offer a free plan to anyone who wants to try our service.